Privacy Policy

Last Updated: January 2026

Bay Area Impex ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics, shipping, freight forwarding, and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, billing and shipping address.
• Shipment Information: Consignor/consignee details, shipment addresses, customs documentation, invoice details, tracking data.
• Payment Information: Billing details required for invoicing and payments (we do not store card details).
• Technical Information: IP address, browser type, device information, pages visited, and usage data.

2. How We Use Your Information

Your information is used to:

• Process shipments, deliveries, and logistics services
• Provide tracking updates and customer support
• Generate invoices, receipts, and compliance documents
• Communicate service updates and important notifications
• Improve website performance and user experience
• Comply with legal, customs, and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Shipping partners, carriers, and freight agents
• Customs authorities and regulatory bodies
• Payment processors and financial institutions
• IT and cloud service providers supporting our operations
• Government or legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or disclosure. However, no electronic transmission over the internet is completely secure.

5. Data Retention

We retain personal and shipment information only as long as necessary to fulfill business, legal, and regulatory obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You may disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or update of inaccurate data
• Request deletion of data where legally permissible
• Withdraw consent for marketing communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Bay Area Impex
Email: cs@bayareaimpex.com
Phone: +91 7657 845 754